Terms of service

Last Updated: December 26, 2025

These Terms of Service (“Terms”) govern access to and use of the website https://milerdrnd.com (the “Website”) and the professional services provided by Miler R&D (“Company”, “we”, “us”, “our”).

By accessing the Website or engaging the Company’s services, you agree to be bound by these Terms.
If you do not agree, you must refrain from using the Website or requesting services.

1. Company Scope & Nature of Services

1.1 Miler R&D is a business-to-business (B2B) research and development company providing custom engineering, design, prototyping, testing, and manufacturing services for electronic devices.

1.2 The Company does not sell standardized products and does not operate as an online store.

1.3 All services are provided on a bespoke, project-based basis, according to client-provided specifications, documentation, or technical descriptions.

2. Informational Website Use

2.1 The Website is provided for informational and contact purposes only.

2.2 Submission of an inquiry via the Website does not constitute acceptance of any offer or formation of a binding contract.

3. Proposals, Contracts & Project Engagement

3.1 Any engagement for services requires:

• a written proposal, quotation, or Statement of Work (“SOW”), and
• written acceptance by the client.

3.2 No services commence until agreed commercial terms, scope, and payment conditions are confirmed.

3.3 The Company reserves the right to refuse or discontinue projects that are unlawful, unethical, technically infeasible, or outside its competence.

4. Fees, Payments & Expenses

4.1 Fees are defined in the applicable proposal or SOW.

4.2 Unless otherwise agreed:

• a non-refundable advance payment may be required,
• milestone or phased payments may apply.

4.3 All prices exclude taxes, duties, customs fees, or regulatory charges unless explicitly stated.

4.4 Late payments may result in suspension of work and additional charges.

5. Client Responsibilities

The Client agrees to:

• provide accurate and complete technical information,
• ensure that provided materials do not infringe third-party rights,
• obtain all required regulatory approvals for commercial use of Deliverables,
• use Deliverables in compliance with applicable laws and standards.

6. Intellectual Property Rights

6.1 Each party retains ownership of its pre-existing intellectual property.

6.2 Ownership of project-specific Deliverables is governed exclusively by the applicable contract or SOW.

6.3 Unless expressly agreed otherwise:

• no IP rights are transferred prior to full payment,
• the Company retains rights to its background know-how, tools, methods, and processes.

6.4 No implied license is granted beyond the agreed project scope.

7. Confidentiality

7.1 Each party shall treat all non-public technical, commercial, and business information as confidential.

7.2 Confidential information may only be used for the purposes of the project.

7.3 Confidentiality obligations survive termination for five (5) years, unless otherwise agreed in writing.

8. Warranties & Disclaimers

8.1 The Company warrants that services will be performed with reasonable skill and care consistent with industry standards.

8.2 Except as expressly stated:

• all services and Deliverables are provided “as is”,
• no guarantee is made regarding commercial success, certification, or regulatory approval.

8.3 The Company does not warrant fitness for a particular market unless explicitly included in the SOW.

9. Limitation of Liability

9.1 To the maximum extent permitted by UAE law:

• the Company shall not be liable for indirect, incidental, or consequential damages,
• total liability shall not exceed the fees actually paid under the relevant project.

9.2 The Client indemnifies the Company against claims arising from:

• misuse of Deliverables,
• regulatory non-compliance,
• infringement caused by client-provided materials.

10. Termination

10.1 Either party may terminate a project for material breach upon written notice if the breach is not cured within 14 days.

10.2 Upon termination:

• all completed work remains payable,
• confidentiality and IP clauses survive.

11. Force Majeure

Neither party shall be liable for failure or delay caused by events beyond reasonable control, including natural disasters, governmental actions, or supply chain disruptions.

12. Governing Law & Dispute Resolution

12.1 These Terms are governed by the laws of the United Arab Emirates.

12.2 Any dispute shall be resolved by arbitration in the UAE, unless otherwise agreed in writing.

13. Amendments

The Company may update these Terms by publishing a revised version on the Website. Continued use constitutes acceptance of the updated Terms.

14. Contact Information

Miler R&D
📧 info@milerdrnd.com
🌐 https://milerdrnd.com